EU Data Act information (Article 28)
Last updated: 28 July 2026 Version: 1.0
This page contains the information that Aurora Infrastructure EU sp. z o.o. ("Aurora") makes available under Article 28 of Regulation (EU) 2023/2854 (the "Data Act"), together with the statement on switching-related charges under Article 29. It supplements the Terms of Service (Sections 12.5 and 12.7) and the Switching and Portability Annex.
Jurisdictions of our ICT infrastructure
The Services are provided exclusively from ICT infrastructure deployed in the European Union:
| Location | Facility | Role |
|---|---|---|
| Albi, France | CELESTE — "Fil d'Ariane" data centre, 1 Rue Pierre Gilles de Gennes, 81000 Albi | Primary storage and compute infrastructure |
| Champs-sur-Marne, France | CELESTE — "Marilyn" data centre, Cité Descartes, 20 rue Albert Einstein, 77420 Champs-sur-Marne | Secondary (backup) infrastructure |
| Kraków, Poland | S-NET — ul. Królewska 57, 30-081 Kraków | Inference (GPU) infrastructure |
All of this infrastructure is located in, and subject to the jurisdiction of, the European Union — specifically French jurisdiction (for the CELESTE facilities) and Polish jurisdiction (for the S-NET facility), in each case within the framework of Union law.
The operator of the Services is Aurora Infrastructure EU sp. z o.o., a limited liability company incorporated in Poland (an EU Member State) with its registered office in Kraków (KRS 0001166368). Aurora has no non-EU parent company, and is not subject to the jurisdiction of any third country by virtue of its corporate structure.
Measures against conflicting third-country governmental access
Aurora takes the following measures to prevent international and third-country governmental access to, or transfer of, non-personal data held in the Union, where such access or transfer would create a conflict with Union law or with Polish law (see also Terms of Service Section 13.5):
- Assessment against Article 32 of the Data Act. Any decision or judgment of a third-country authority requesting access to or transfer of non-personal data held in the EU is assessed against Article 32 of the Data Act. We act only as permitted by Article 32(2)–(3) — that is, only where the request rests on an international agreement (such as a mutual legal assistance treaty) in force between the requesting third country and the Union or Poland, or where the strict conditions of Article 32(3) are satisfied.
- Minimum-data principle. Where a response is permissible, we provide the minimum amount of data permissible in response to the request.
- Customer notification. We inform the affected customer before complying with a demand concerning their data, unless the demand serves law-enforcement purposes and such notice is prohibited by law.
- Challenge of conflicting demands. Where a demand conflicts with Union or Polish law, we do not grant the access or transfer and, where appropriate, challenge the demand, including by seeking review by the competent court or tribunal and by invoking the relevant international-cooperation mechanisms.
Charges statement (Article 29(4) and 29(6) of the Data Act)
- Early-termination penalties: there are none.
- Switching charges: there are none. We do not charge for switching-related assistance, and data egress attributable to switching or to the data-retrieval period is free of charge.
- Standard service fees: fees for ordinary use of the Services (which are not switching charges) are set out in the price list in the Portal and remain payable until termination in accordance with Terms of Service Sections 12.3 and 12.5.